01
Storefront
WooCommerce, Shopify, custom apps, or your own platform
SolvedThe gap
Payments are solved. Delivery still is not.
Most merchants can take M-Pesa and launch a storefront. The hard part is what happens after checkout: coordinating riders, sharing location, and keeping customers informed.
The delivery layer missing from most online stores. Built for East African e-commerce.
02
M-Pesa & payments
STK Push, Paybill, cards, or cash on delivery
Solved03
Delivery ops
Assign riders, live GPS, tracking links, and dispatch boards
Dispatch closes the gapLive tracking
Customers follow the rider on a map
Your fleet
Your bodas and branch riders
API · Embed · Redirect
Connect your checkout your way
The platform
The delivery layer missing from most online stores
Admin tools for your team, customer tracking for buyers, and a rider app for the road, with API and embed options for your checkout.
Dispatch board
Dashboard for org and outlet staff: orders list, live map, rider assignment with queue-aware load badges.
Embeds & tracking
Organize delivery via iframe or redirect, plus customer tracking links with map and ETA. Token auth, no login required.
Why Dispatch
Built for how outlets actually deliver
Pin drops, phone contact, queued bodas, and branches across town. That is last mile in African cities.
Live tracking
Customers follow their order on a map with live ETA. Builds trust after checkout, especially for first-time buyers and COD orders.
Queue-aware assignment
Assign multiple deliveries to one rider: one active, the rest queued. Built for urban routes with several drops per trip.
API & white-label
Push orders from your backend, embed organize-delivery in your admin, or redirect staff to a hosted page. Your brand, not a marketplace.
Rider app
Your riders stay in sync on the road
Native mobile experience for couriers: active job front and center, queued deliveries ready when they are.
Active delivery
Map, customer contact, and live status for the job in progress.
Up Next queue
See every assigned order before you start, numbered and ready to go.
One tap to continue
Finish a drop-off and start the next queued job without calling dispatch.
Integrations
Plug delivery into your checkout, your way
Whether you automate from your backend, embed in your admin, or send staff to a hosted page, customers get the same live tracking experience.
Automate delivery right after checkout. No manual handoffs.
- Push orders from your store or ERP as soon as payment clears
- Keep your systems in sync with real-time status updates
- Scale from one outlet to many without changing your flow
Your checkoutDispatchCustomer tracking
Ideal when your store or ERP should create deliveries automatically after payment.
Use cases
Who Dispatch is for
From D2C brands to agencies building M-Pesa-ready stores. Delivery ops that fit your stack.
D2C brand
You have a website and M-Pesa checkout, but riders are still coordinated on WhatsApp after every sale. Dispatch gives customers a tracking link and your team one dispatch board.
Multi-outlet retail
Branches across town, each with its own riders. Org admins see everything; outlet staff dispatch locally with queue-aware assignment.
Agency or platform
You build stores for clients. Ship delivery as part of the stack: push orders via API, embed in admin, or redirect staff to a hosted organize page.
FAQ
Common questions
API, embeds, developer access in outlet admin, riders, and multi-delivery queues.
Yes. Create and manage orders via REST API, receive webhooks on status changes, and send customers a public tracking link. Iframes and redirect pages are optional.
The same organize-delivery and tracking views as embeds, opened as a full page via window.open or a redirect. Pass returnUrl to send staff back to your store after dispatch. Customers get standalone tracking links with no login.
Your backend requests a short-lived embed token via API key, then loads our outlet or customer view in an iframe. postMessage notifies your app on order events when embedded.
No marketplace. You bring your own delivery team. Dispatch is the control plane: assign, track, and notify.
Dispatch is your ops layer for fleets you manage: assignment, live GPS, rider app, and branded customer tracking. It complements or replaces manual WhatsApp coordination as volume grows.
Yes, via API or redirect from your checkout flow. Connect your backend after payment confirms to create a delivery job, or link staff to the organize-delivery page with prefilled order details.
Yes. Riders see Active and Up Next jobs, update status, and share GPS during deliveries. Transport mode is set by your admin.
Yes. Each order gets a unique tracking link with a map, status timeline, and ETA. No account required.
Org admins manage outlets and riders. Staff can be scoped to a single branch while admins see everything.
After onboarding, org admins use outlet admin under Settings → Developer to create API keys, register webhooks, and share the API reference with your team. Developer docs are included for customers, not a public self-serve signup.
Start with 20 free deliveries — card required upfront (a small verification charge is refunded). When your free allowance is used, activate to start billing through Pivio (Imara360). Contact us for paid plan details.
Yes. We ask for a card upfront so we can verify it (a small charge is refunded). You get 20 free deliveries, then activate when you are ready to continue on a paid plan.
Contact
Talk to the Dispatch team
Questions about API integration, embeds, redirect pages, pricing, or rolling out across outlets? Send a note and we will get back to you.
Ready to close the delivery gap?
Try 20 free deliveries with a card on file. Spin up outlets, connect your store via API or redirect, and give customers live tracking on your brand, with your riders.